UPDATE - Monday 23rd March | 9am
The Empire Theatre ticket office in Neil Street is now closed for the foreseeable future.
At this time staff will be available to answer the phones between 9am and 3pm – Monday to Friday (not on scheduled Public Holidays)
Staff will continue to contact patrons to organise refunds for all cancelled shows over the coming months
Refunds are taking longer than expected to be processed and all staff are working as quickly as possible to contact all patrons to cancelled shows and process refunds.
Please be patient as we work through the large number of cancellations and postponements of shows. We thank you for your patience
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INDIVIDUAL SHOW UPDATES - as at 18th May, 9am
Refunds are taking longer than expected to be processed and all staff are working as quickly as possible to contact and process refunds. Please be patient as we work through the large number cancellations and postponements of shows. We thank you for your patience.
Melinda Schneider – performance has been postponed until Sunday 6th December @ 2pm | If you are unable to make the rescheduled date a refund is available until Thursday 9 April @ 3pm
Judith Lucy – performance has been postponed to Saturday 3 October @ 7.30pm | If you are unable to make the rescheduled date a refund is available until Friday 24 April @ 3pm
Curious Arts Festival including Arrr We There Yet, Elixir and Alexa Turn the lights on | All performances have been postponed to a later date to be decided | Details will be updated once this information has been received from the promoter / artists
Ross Noble – performance has been postponed until Wednesday 23rd September | If you are unable to make the rescheduled date a refund is available until Friday 24 April, 3pm.
Aussie and the Menace – postponed to Saturday 14th November 2020
Cloudland the Musical – performance has been postponed until Sunday 18 April 2021 @ 3.00pm | If you are unable to make the rescheduled date a refund is available until Friday 8th May @ 3.00pm
David Hobson and Colin Lane – performance has been postponed until Saturday 12th December @ 7.30pm | If you are unable to make the rescheduled date a refund is available
Joel Creasey – performance has been postponed until Friday 6th November 2020 | If you are unable to make the rescheduled date a refund is available until 3pm Friday 12th June at 3pm.
Aladdin by Toowoomba Ballet Theatre –postponed until Friday 18 and Saturday 19 December 2020 - If you are unable to make the rescheduled date a refund is available
The Best of the Bee Gees - postponed until Friday 21 August | If you are unable to make the rescheduled date, refunds will be available until 30 April @ 3pm
World of Musicals – postponed until Saturday 22May 2021 @ 7.30pm | If you are unable to make the rescheduled date, refunds will be available until Friday 1 May @ 3pm
Prada’s Priscillas – postponed to Friday 29 January 2021 | If you are unable to make the rescheduled date, refunds will be available until Friday 29 May @ 3pm
In Tails David Hobson and Colin Lane – postponed to Saturday 12 December 2020 | If you are unable to make the rescheduled date, refunds will be available
Gold Dust Woman - postponed until Saturday 27 February | If you are unable to make the rescheduled date, refunds will be available until Friday 29 May @ 3pm
Robertson Bros - postponed until Saturday 12 June 2021 @ 8pm | | If you are unable to make the rescheduled date, refunds will be available until Friday 29th May @ 3pm
APIA - postponed until Friday 21 May 2021 @ 7.30pm | | If you are unable to make the rescheduled date, refunds will be available until Tuesday 1st September @ 3pm
The Gruffalo's Child - postponed until 20 and 21 October | If you are unable to make the rescheduled date, you can contact us for a refund.
The Tap Pack - postponed until 16 July 2021 | If you are unable to make the rescheduled date, you can contact us for a refund.
Bluey - postponed until Sunday 21 February 2021 | If you are unable to make the rescheduled date, you can contact us for a refund before Friday 5th June @ 3pm.
Herman's Hermits - postponed until Saturday 28 August 2021 at 6pm | If you are unable to make the rescheduled date, you can contact us for a refund before Friday 7th August at 3pm
Toowoomba Choral Society Priscilla Queen of the Desert postponed to 2021 - ticket holders will be contacted regarding refunds
Toowoomba Philharmonic Society Godspell postponed to 2021 - ticket holders will be contacted regarding refunds.
CANCELLED SHOWS
The 91 Storey Treehouse – now cancelled refunds available, Staff will contact you in the coming weeks to organise refunds. Please wait to be contacted
Sleeping Beauty – now cancelled refunds available, Staff will contact you in the coming weeks to organise refunds. Please wait to be contacted
The Neighbourhood – now cancelled refunds available, Staff will contact you in the coming weeks to organise refunds. Please wait to be contacted
Camerata Compassion - now cancelled refunds available, Staff will contact you in the coming weeks to organise refunds. Please wait to be contacted
Animal Farm - now cancelled refunds available, Staff will contact you in the coming weeks to organise refunds. Please wait to be contacted
The Wiggles – performances have been cancelled | Staff will contact you in the coming weeks to organise refunds. Please wait to be contacted
Melbourne Comedy Festival - now cancelled refunds available, Staff will contact you in the coming weeks to organise refunds. Please wait to be contacted
Beyond the Barricade - now cancelled refunds available, Staff will contact you in the coming weeks to organise refunds. Please wait to be contacted
Urzila Carlson – now cancelled refunds available, Staff will contact you in the coming weeks to organise refunds. Please wait to be contacted
Queensland Symphony Orchestra - now cancelled refunds available, Staff will contact you in the coming weeks to organise refunds. Please wait to be contacted
Opera Queensland's Tosca - now cancelled refunds available, Staff will contact you in the coming weeks to organise refunds. Please wait to be contacted
QLD Ballet Tutus on Tour - now cancelled refunds available, Staff will contact you in the coming weeks to organise refunds. Please wait to be contacted
Sydney Dance Company - now cancelled refunds available. Staff will contact you in the coming weeks to organise refunds. Please wait to be contacted
Edward the Emu - now cancelled refunds available. Staff will contact you in the coming weeks to organise refunds. Please wait to be contacted
Comedy of Errors - now cancelled refunds available. Staff will contact you in the coming weeks to organise refunds. Please wait to be contacted
Jekyll & Hyde A Slightly Isolated Dog - now cancelled refunds available. Staff will contact you in the coming weeks to organise refunds. Please wait to be contacted
Daytime Series Bloom Sings - now cancelled refunds available. Staff will contact you in the coming weeks to organise refunds. Please wait to be contacted
Daytime Series Back to the Tivoli - now cancelled refunds available. Staff will contact you in the coming weeks to organise refunds. Please wait to be contacted
Camerta performances of A Shot of Baroque, Concerto and Endless Tango are cancelled. Staff will contact you in the coming weeks to organise refunds. Please wait to be contacted
Tarzan the Stage Musical presented by Toowoomba Choral Society Youth Choir is cancelled. Staff will contact you in the coming weeks to organise refunds. Please wait to be contacted
Celtic Illusions is cancelled. Staff will contack you in the coming weeks to arrange a refund. Please wait to be contacted.
Performances scheduled past this time will be added and updated as information is made available to us, we thank you for your patience at this time…….
