Collection of Your Information
The personal information collected by the Empire Theatre when making a phone, mail or internet booking, such as name, phone number, street address and email address is used to ensure that the tickets or goods you purchased are delivered to you and that you are advised of any possible changes/cancellations that may occur in relation to the event you booked.
Use and Disclosure of your Information
Information will also be used to keep you informed of any upcoming events at the Empire Theatre, or on sale through the Theatre’s ticketing service or by a promoter of an event that you have booked for, or to seek your feedback on events you have attended. The personal information collected will not be used without your agreement for any other purpose or disclosed except as may be required by law. If you do not wish to receive information as stated above, please advise the booking officer at time of booking, or contact us by telephone on 1300 655 299 or by email at firstname.lastname@example.org.
Changing and Accessing the Information we Have About You
The Empire Theatre uses its best endeavours to ensure that the information it obtains is accurate, complete and up to date. You may access or change information that the Empire Theatre has collected about you by contacting our box office on 1300 655 299.
Our Use of Specific Technologies
Our system makes a record of your visit and logs the following information for statistical purposes – the user’s server address, the user’s top level domain (eg. .com, .gov, .au, .uk etc.), the date and time of the visit to the site, the pages accessed and documents downloaded, the previous site visited and the type of browser used.
We use this information to improve the quality and performance of the site.
Please note that rejecting cookies may disable your browser from purchasing tickets from our websites but you will still be able to view 'information only' pages on our site.
Please note all patrons will be required to check in via QR Code when attending the theatre.
Increased hygiene facilities and social distancing measures are in place including COVID safe seating in the auditoriums, contactless payment preferred, and extensive contact tracing policies required for all patrons.
We encourage and support the use of the COVID Safe App. For more information on the Empire Theatre COVID Safe operations please visit the COVID Safe page of our website.