2021 Empire Card now available!
If you were a 2020 Empire Card holder your 2021 card has been posted to you.
For just $30, you will be issued with a personalised Empire Card for use during the year, allowing you to access great benefits.
If you purchase your ticket for five or more shows in one transaction, your Empire Card is FREE! This offer is not available online. Please visit or call the Box Office 1300 655 299, 56 Neil Street Toowoomba.
How to Use Your Empire Card
You can use your Empire Card to purchase tickets in the box office, over the phone or online. To redeem your Empire Cardholder price your Empire Card must be presented, or your Empire card number (which is under the barcode of your card) quoted via phone or entered online. You must also present your valid Empire Card to redeem selected discounts at the Empire Theatre bars or at Walton Stores.
You are required to complete a registration form as well as pay the $30 fee before receiving your Empire Card. You can register and purchase your card over the phone 1300 655 299 or at the box office at 56 Neil Street Toowoomba. A hard copy of the registration form will be available.
If you encounter any issues or have any questions, please contact the Empire Theatre box office on 1300 655 299 or via email email@example.com.
Please note all tickets purchased will be emailed in PDF format to the ticket purchaser approximately 48 hours prior to the performance.
All patrons must provide their contact tracing details by completing the online form when prompted.
Increased hygiene facilities and social distancing measures are in place including COVID safe seating in the auditoriums, contactless payment preferred, and extensive contact tracing policies required for all patrons.
We encourage and support the use of the COVID Safe App. For more information on the Empire Theatre COVID Safe operations please visit the COVID Safe page of our website.