If you require mobility assistance, please call the Empire Theatres Ticketing Office on 1300 655 299 to reserve your tickets and notify the staff. We will then arrange for a staff member to assist you when you arrive at the theatre.
If you require mobility assistance, please call the Empire Theatres Ticketing Office on 1300 655 299 to reserve your tickets and notify the staff. We will then arrange for a staff member to assist you when you arrive at the theatre.
The Empire Theatre stalls are wheelchair accessible. We have dedicated (limited) seating options for patrons using a wheelchair and their guests. When making your booking, please advise staff.
Please note that there is an elevator to the balcony, however there is no wheelchair seating available upstairs.
We have hearing loop facilities available. Patrons with the teleloop facility on their hearing aid can access hearing assistance from rows A-P. When making your booking, please advise staff.
Every patron over the age of 12 months requires a ticket.
Please note all tickets purchased will be emailed in PDF format to the ticket purchaser approximately 48 hours prior to the performance.
All patrons must provide their contact tracing details by completing the online form when prompted.
Increased hygiene facilities and social distancing measures are in place including COVID safe seating in the auditoriums, contactless payment preferred, and extensive contact tracing policies required for all patrons.
We encourage and support the use of the COVID Safe App. For more information on the Empire Theatre COVID Safe operations please visit the COVID Safe page of our website.
